Our Drop-ins and Other Sessions

On Mondays we offer a cooked breakfast, and on Thursdays a hot lunch free of charge during our main drop-in sessions. We also open each Tuesday and Wednesday morning, and Friday early afternoon for advice and support especially for rough sleepers and those guests with urgent issues, all run by our team of volunteers and staff.

We provide food bags to last a few days, and have a shower and laundry facilities available for anyone who needs them. We have a supply of clothes and toiletries, and for those who find themselves without accommodation we can provide a tent, sleeping bag and a kit bag to make life more comfortable. Guests can use the phone and internet, and we can signpost and make referrals to a wide range of support services which may be helpful to them.

The council’s Rough Sleeper Outreach Worker and Turning Point Outreach Workers are available to meet with directly on Mondays and Thursdays.

We also run other regular groups guests can get involved in: Football, Women’s Group, Men’s Group, Substance Support group, Music, Art Group & Allotment Group, in addition to games, puzzles, table tennis, and writing activities, which are regularly available during drop-in sessions.

Opening times: 

Following the flooding that badly affected the ground floor of The Citadel, most of our services below are continuing, either upstairs at The Citadel (via our red side door buzzer) and at the Rotary Hall on Station Rd (very nearby, please call or see their website here for directions)

Temporary changes are added in bold below. Please enquire at the drop-in sessions or on 01249 445385 for up-to-date information about groups.

Monday 9.30am – 12.30pm – Drop-in with breakfast – at Rotary Hall

2.15 – 3.45pm – Women’s Group (please enquire)

5.30pm – 6.30pm – Outdoor 5-a-Side Football (please enquire)

Tuesday 10am – 12pm – Advice and Support drop-in (rough sleepers and urgent issues) – upstairs at The Citadel

Wednesday 10am – 12pm – Advice and Support drop-in (rough sleepers and urgent issues) – upstairs at The Citadel

2 – 3.30pm – Men’s Group (please enquire) – upstairs at The Citadel

Thursday 12.30pm – 3.30pm – Drop-in with lunch – at Rotary Hall

& also (upstairs):

Music Group – 11.45am – 1.15pm

Art Group – 1.45 – 3.15pm

(please enquire for both)

Friday – 12.30 – 2.15pm – Advice and Support drop-in (rough sleepers and urgent issues) – at Rotary Hall

& Allotment Group (please enquire)